Website Policies
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Introduction
These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.
This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to The Counselling Group’s use of cookies in accordance with the terms of The Counselling Group’s privacy policy.
License to use website
Unless otherwise stated, The Psychology and Counselling Group and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:
republish material from this website (including republication on another website);
sell, rent or sub-license material from the website;
show any material from the website in public;
reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
edit or otherwise modify any material on the website; or
redistribute material from this website [except for content specifically and expressly made available for redistribution.
Where content is specifically made available for redistribution, it may only be redistributed within your organisation.Acceptable use
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without The Psychology and Counselling Group’s express written consent.
You must not use this website to transmit or send unsolicited commercial communications.
You must not use this website for any purposes related to marketing without The Psychology and Counselling Group’s express written consent.
User content
In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.You grant to The Psychology and Counselling Group a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to The Psychology and Counselling Group’s the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or The Psychology and Counselling Group or a third party (in each case under any applicable law).
You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
The Psychology and Counselling Group reserves the right to edit or remove any material submitted to this website, or stored on The Psychology and Counselling Group’s servers, or hosted or published upon this website.
Notwithstanding The Psychology and Counselling Group’s rights under these terms and conditions in relation to user content, The Psychology and Counselling Group does not undertake to monitor the submission of such content to, or the publication of such content on, this website.
No warranties
This website is provided “as is” without any representations or warranties, express or implied. The Psychology and Counselling Group makes no representations or warranties in relation to this website or the information and materials provided on this website.Without prejudice to the generality of the foregoing paragraph, The Psychology and Counselling Group does not warrant that:
this website will be constantly available, or available at all; or
the information on this website is complete, true, accurate or non-misleading.
Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial, mental health or medical matters you should consult an appropriate professional.Limitations of liability
The Psychology and Counselling Group will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:to the extent that the website is provided free-of-charge, for any direct loss;
for any indirect, special or consequential loss; or
for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
These limitations of liability apply even if The Psychology and Counselling Group has been expressly advised of the potential loss.Exceptions
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit The Psychology and Counselling Group’s liability in respect of any:death or personal injury caused by The Psychology and Counselling Group’s negligence;
fraud or fraudulent misrepresentation on the part of The Psychology and Counselling Group or
matter which it would be illegal or unlawful for The Psychology and Counselling Group to exclude or limit, or to attempt or purport to exclude or limit, its liability.Reasonableness
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.If you do not think they are reasonable, you must not use this website.
Other parties
You accept that The Psychology and Counselling Group has an interest in limiting the personal liability of its partners, officers and employees. You agree that you will not bring any claim personally against The Psychology and Counselling Group partners, officers or employees in respect of any losses you suffer in connection with the website.Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect The Psychology and Counselling Group partners, officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as The Psychology and Counselling Group.
Unenforceable provisions
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.Indemnity
You hereby indemnify The Psychology and Counselling Group and undertake to keep The Psychology and Counselling Group indemnified against any losses, damages, costs, liabilities and expenses including without limitation legal expenses and any amounts paid by The Psychology and Counselling Group to a third party in settlement of a claim or dispute on the advice of The Psychology and Counselling Group’s legal advisers incurred or suffered by The Psychology and Counselling Group arising out of any breach by you of any provision of these terms and condition, or arising out of any claim that you have breached any provision of these terms and conditions.Breaches of these terms and conditions
Without prejudice to The Psychology and Counselling Group’s other rights under these terms and conditions, if you breach these terms and conditions in any way, The Psychology and Counselling Group may take such action as The Psychology and Counselling Group deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.Variation
The Psychology and Counselling Group may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.Assignment
The Psychology and Counselling Group may transfer, sub-contract or otherwise deal with The Psychology and Counselling Group’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
Severability
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.Entire agreement
These terms and conditions constitute the entire agreement between you and The Psychology and Counselling Group in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.Law and jurisdiction
These terms and conditions will be governed by and construed in accordance with Australian law and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the appropriate Law Courts of jurisdiction.You can contact The Psychology and Counselling Group by email: info@batoultorki.com
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Personal information of users
Our website address is: www.batoultorki.comHow does the Website undertake under the Computer Crimes Act to protect your information, dear users, by using all its facilities and resources, and in no way to provide this information to other institutions and organizations for the purpose of advertising or other services? Also, how the users of the website have full authority to delete their personal information that they provided to us when registering. We also ask users to observe security measures and whenever they intend to register somewhere or enter their personal information. Pay attention to the website address because the website is not responsible for external links.
What kind of personal data do we collect and why?
Information such as number of visits, duration of visit, browser version and many other technical information will be used only to improve the service and will not be related to the personal information of the person. This information will not be sold or provided to third parties in any way and will only be used as an optimization of this website.When visitors post a comment on the website, we collect the data left in the comment form. To identify spam, we also check and collect the IP address (Internet Protocol address) of users and the user agent (web tracking).
When sharing images on a website, you should avoid posting images that contain specific location data (EXIF GPS). Visitors can download and extract image location data from the website.
Cookies
After sharing the comment on the website, you can decide whether your name, email address and website will be stored in a cookie. You have the right to choose in this regard, but if you accept the storage of information in the cookie, you will not need to fill in the mentioned information form in your next visits to the website to share comments. The cookies stay on the website for 1 year.If you have an account on the website and log in to the web with it, we will set up a temporary cookie for you to determine if your browser accepts cookies. This cookie does not contain any personal or private data and is stopped by closing your browser.
After you log in to your account on the website, several cookies are installed and configured to store your login information and selections made on the website page. Incoming cookies are active for 2 days and the page selection information you have will be available for 1 year. If you select the “Remember me” option, within 2 weeks, your login will be without the need to re-enter login information. If you sign out of your account, login cookies will be lost.
If you edit or publish an article, a side-by-side cookie will be saved in your browser. This cookie does not contain any personal or private data and simply shows only the postal ID you have edited. This cookie also expires after 1 day.
How the website uses cookies only for the better experience of the user and will not be considered for any advertising purposes or items that have the slightest inconvenience to the user for these cookies.
Content with a source from another website
Articles on this site may contain content from a variety of sources (video, image, text, etc.). If content from another website is placed on our website, it will be published in the same format and as seen on the same website.These websites may collect your information, use your cookies, or be tracked by another party (website) and your interactions with the content may be monitored. For example, if you have an account on that website, your interactions with the content will be reviewed.
How long do we keep your information?
If you share your opinion on our website, the comment and its metadata will be stored indefinitely. In this case, it is possible to follow the comments automatically and there is no need to keep the comments waiting for the review.Users who register on our website, their user information is also stored and stored. All users can view, edit, or delete their personal information at any time. (It is not possible to just change the username). Webmasters can also view and edit this information.
What are your rights regarding your data?
If you have an account on this website, or share a comment, you have the right to request a file of your personal data – that is, the data we receive and hold from you. This data includes everything you leave on the website. You also have the right to request the deletion of all your personal data. Of course, this data does not include what we have for managerial, legal and security purposes. -
Explain the rules of money back guarantee
Dear clients, please note that in order to complete the money back guarantee process, the application will be reviewed and judged and decided according to the set rules.How to process a refund request?
- The first stage of expressing dissatisfaction:
In order to process your request, the subscriber must express his dissatisfaction by participating in the survey or by contacting the Iranian Consulting House.
- The second step of contacting the relevant expert:
After registering the objection, the relevant expert will contact you to review your request. Thank you in advance for your patience.)
- Third stage of reviewing and judging your request:
Your request will be reviewed and judged according to specific rules, and the result will be announced to you. A specific time to receive a re-consultation is given to him for free or 20 to 80% of the call cost will be refunded)
- Step 4 Completing the deposit order forms:
If you were eligible for a refund, completing the financial certificate form (receipt confirmation) and sending the necessary documents for the deposit order is mandatory.
Step 5 Deposit: After sending the financial certificate form, the specified fee will be credited to your account within 48 hours.Items that your request will not be considered:
Clause 1: Subscribers who are dissatisfied with the cost of the consultation. .)
Clause 2: Subscribers whose telephone lines have been misused. (If your phone line has been misused, the counseling house team is not responsible for it. Therefore, refer to the telecommunications to follow up on these matters.)
Clause 3: Subscribers who are dissatisfied with the quality of our consultation and have received more than 90 minutes of consultation, their request is not acceptable, because if you are not satisfied with the quality of the consultation, it is not necessary to talk for more than 90 minutes. (In exceptional cases, their request will be reviewed at the discretion of the quality control team.)
Clause 4: Subscribers who receive our services and announce their objection after 5 days will not be considered. (In exceptional cases, your request will be reviewed at the discretion of the quality control team.) -
Our main services on this website are in the form of telephone consultations and a package of counseling courses that are sold as download files, as well as face-to-face consultations held in Australia, because our website products and services are virtual and They are downloadable, there is no need to use the facilities for transporting and sending physical goods on our website.